(we send out updates twice a year to let you know about new products and other fun stuff that we are doing—we promise not to fill your inbox with loads of junk. We do not sell or share your e-mail address with anyone else.)

by e-mail at:

customerservice@bigfedora.com for issues regarding our products or your orders

wholesale@bigfedora.com for inquiries from retail stores

jl@bigfedora.com for general inquiries about our business

by phone at:

888-722-1811
or
612-722-1811

by regular old mail:

Big Fedora, Inc.
2202 23rd Ave. South
Minneapolis, MN 55404

Ordering

The best way to place an order is through this website. Browse our online store and select the items that you wish to buy. Click on the "add to cart" button. When you are finished shopping click on the "Check Out Now" button and you will be directed to the payment section. If you prefer to place an order over the phone please call us at the number listed on the left of this page.

Shipping

All items will be shipped within 2 to 3 business days. If you require special shipping options, please contact us at 888-722-1811 or 612-722-1811.

Returns

All items that are unopened and unused can be returned within 7 days of receipt for full refund. All items that are opened, used or that have been in your possession for longer than 7 days, cannot be returned.

Send all returns to:
2202 23rd Ave. South
Minneapolis, MN
55404

Please include your name, e-mail address, reason for return and a copy of your receipt with the items that you are returning. We will send an e-mail notification to you after we have issued a credit to your account.

We will not accept returns that are sent COD.